Privacy policy
Welcome to the Privacy Policy section for Luminqua, accessible from www.luminqua.com
Collecting Personal Information
At Luminqua, we prioritize your privacy and transparency. When you visit our Site, we collect specific details about your device, including your web browser type, IP address, time zone, and any cookies installed on your device. As you browse our Site, we also gather information about the pages or products you view, the websites or search terms that directed you to our Site, and how you interact with the Site. This is collectively referred to as "Device Information."
We use several technologies to collect this Device Information:
- Cookies: Small data files placed on your device or computer that often include an anonymous unique identifier. For more details on cookies and how to disable them, visit www.allaboutcookies.org.
- Log files: These track actions on the site and collect data, such as your IP address, browser type, Internet service provider, referral/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you navigate the Site.
When you make a purchase, we collect personal information such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."
"Personal Information" in this policy refers to both Device Information and Order Information.
Using Your Personal Information
We primarily collect Order Information to fulfill orders placed through the Site, which includes processing payment details, arranging shipping, and providing invoices or order confirmations. Additionally, we use Order Information to:
- Communicate with you
- Screen for potential fraud or risk
- Provide relevant information or advertising related to our products or services, based on your preferences
The Device Information collected helps us screen for potential risk and fraud (particularly through your IP address) and enhance our Site's performance (e.g., generating analytics about how customers browse the Site and the success of marketing efforts).
Sharing Your Personal Information
We share your Personal Information with third-party services to help utilize the data as described above. For instance, we use Shopify to operate our store—learn how Shopify uses your information here: shopify.com/legal/privacy. We also use Google Analytics to understand customer interactions—more details on how Google uses your information can be found here: google.com/policies/privacy. You can also opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.
We may also share Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your Personal Information for targeted advertising. More details on targeted advertising can be found on the Network Advertising Initiative’s website.
To opt out of targeted advertising:
You can also visit the Digital Advertising Alliance’s opt-out portal at: optout.aboutads.info.
Do Not Track
Please note, we do not alter our Site’s data collection practices when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access and request correction, updates, or deletion of your personal information. To exercise this right, please contact us using the contact information below.
If you are a European resident, we process your data to fulfill contracts with you or pursue our legitimate business interests. Please note that your data will be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain Order Information unless and until you request its deletion.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for legal reasons.
Contact Us
For questions or complaints regarding our privacy practices, please contact us using the details below:
Contact Information
Online store: "Luminqua"
Company name: "PIPEDREAMZ ENT, LLC"
Address: 2543 DOIDGE AVE
PINOLE, CA 94564, United States
Phone: +16102347650
E-Mail: support@luminqua.com
Contact Hours: 10 AM to 7 PM EST, Monday to Sunday
Contact us, and we’ll get back to you within 12 hours. No need to worry – we’ve got you covered!
Or via our contact form on the Contact Us page